Deanna Cahoon-Draus
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Similar to Cortney’s response, ours is called Freddy’s Pantry. Freddy is the name of our falcon mascot. I haven’t heard of negative feedback around the name or Freddy’s Pantry naming decreasing the use and it gets used pretty often.
Maybe “(mascot/name) pantry” gives off more you’re going to a pantry in your place of living rather than a…
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Reply to Delayed building openings/Closings
Hello!
Since most of our dining locations are in the student union, typically we’ll stay open from 7am to at least 8 pm (until dinner service has ended) if the rest of campus is closed. Most of our student employees live only a 5-10 minute walk away (whether they live on-campus or off-campus). Since we live in WI it usually has to be quite…
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Reply to Campus Wide Scheduling
Hi Eva! We use Mazevo as the campus-wide scheduling for our campus. We used to use EMS, but we are really enjoying Mazevo – it was actually created by the makers of EMS, but they had sold the company and then created Mazevo. I would say Mazevo is better for what we needed – more customer service, browser based so it’s easier to check event…
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Reply to Incentivizing Building Managers to Complete Rounds
Hi Sarah,
Somewhat similar to Mic’s reply, we have students complete log reports for each hour. Then I review the log to see that items are getting done, including Building Rounds. They are told that they are supposed to go on one building round (check bathrooms and lounges on all four floors, meeting room resets/checks are after meetings or…
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Reply to Required Uniforms for Building Staff - how do you enforce?
We’ve also struggled with this concern this year as well. More at our Information Desk, our Building Managers haven’t seemed to struggle with it as much.?
Something that we did last year that has helped rising discontent around polos was to change the uniform code to require school colors/school apparel instead of just the polo and quarter…
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Does anyone have a cordless vacuum that they recommend? We are currently have one, but the vacuum head pops off at times and we have run into some battery issues so it’s not the most effective. Looking for Building Manager usage, so more spot cleaning than heavy, daily use.
Thanks!
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Deanna Cahoon-Draus
University… Read more -
Good morning ACUI!
Does anyone have any feedback ideas that you would suggest for a Campus Information Desk? Similar to “How are we doing?” signs you might see at other businesses or on semi-trucks (ha).
We are trying to evaluate our customer service and gain examples to use when coaching student employees, but in a format that students…
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Good morning ACUI!
Does anyone have any feedback ideas that you would suggest for a Campus Information Desk? Similar to “How are we doing?” signs you might see at other businesses or on semi-trucks (ha).
We are trying to evaluate our customer service and gain examples to use when coaching student employees, but in a format that students…
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Hi Melanie,
We switched last summer and it has been great!
- Loads more customer support
- Easier to use and learn for customers and student staff
- Web based means Building Managers can look things up while they are out and about, not just limited to look questions up at their computer work station
For us, all of our students and staff were put…
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Reply to Annnnnnnddddd we're Back!!!
I saw that happen with another post this week that I was tagged on, so must have been something with the system.?
Best of luck with August and ramping up to semester start everyone!!
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Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI - Load More
