[Travis Houtz]

Goooood Morning! I am about 9 months in my new role so still working to identify best practices before making too many changes, but definitely working towards some goals this semester!

• Review Student Job Descriptions
• Implement Employee Appreciation
• Address Employee Motivation
• Establish Building “brand” / build community
• Address employee pay scale
• Building Music
• Furniture replacement cycle(anybody have examples? I have NOTHING)
• Furniture replacements

Laundry list, but I feel better this semester to get things accomplished! Last semester was survival mode

——————————
Travis Houtz
Associate Director, Ceddia Union Building, Shippensburg University of Pennsylvania
Shippensburg University
Shippensburg PA
——————————
——————————————-
Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[Chrissie Taylor]

Hi Travis!!? Yes, it’s not always easy getting things done while also learning and being in a new position.? I still refer back to my first notebook when I started here 8 years ago and check if there are items from my to-do lists back then that I can work on now!? I am loving your to-do list…I’m with you with establishing a “brand” and building a community.? I’m working on a project to bring more student images and perspective into our building to create a beloved community.??

Ooh yes, the furniture replacement cycle is on my list too!? Yes, if anyone had any, please share!? I wonder if we do a search, there may be one shared in another community of practice.? ?I also attached our job descriptions in case you want to use as a reference/guide.??

Let me know if you want to zoom about anything ever!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————
——————————————-
Original Message:
Sent: 01-24-2023 10:46
From: Travis Houtz
Subject: Annnnnnnddddd we’re Back!!!

Goooood Morning! I am about 9 months in my new role so still working to identify best practices before making too many changes, but definitely working towards some goals this semester!

• Review Student Job Descriptions
• Implement Employee Appreciation
• Address Employee Motivation
• Establish Building “brand” / build community
• Address employee pay scale
• Building Music
• Furniture replacement cycle(anybody have examples? I have NOTHING)
• Furniture replacements

Laundry list, but I feel better this semester to get things accomplished! Last semester was survival mode

——————————
Travis Houtz
Associate Director, Ceddia Union Building, Shippensburg University of Pennsylvania
Shippensburg University
Shippensburg PA
——————————

Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[madfil]

Hi – what are you looking for from a furniture replacement cycle – a spreadsheet, best practices, something else?

——————————
Filip Pongratz, CSAED-CU
Associate Director, SFC Activities & Operations
He/His/Him

215.707.4362 (p)
http://www.temple.edu/sfc
——————————
——————————————-
Original Message:
Sent: 01-24-2023 12:51
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Hi Travis!!  Yes, it’s not always easy getting things done while also learning and being in a new position.  I still refer back to my first notebook when I started here 8 years ago and check if there are items from my to-do lists back then that I can work on now!  I am loving your to-do list…I’m with you with establishing a “brand” and building a community.  I’m working on a project to bring more student images and perspective into our building to create a beloved community.  

Ooh yes, the furniture replacement cycle is on my list too!  Yes, if anyone had any, please share!  I wonder if we do a search, there may be one shared in another community of practice.   I also attached our job descriptions in case you want to use as a reference/guide.  

Let me know if you want to zoom about anything ever!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

Original Message:
Sent: 01-24-2023 10:46
From: Travis Houtz
Subject: Annnnnnnddddd we’re Back!!!

Goooood Morning! I am about 9 months in my new role so still working to identify best practices before making too many changes, but definitely working towards some goals this semester!

• Review Student Job Descriptions
• Implement Employee Appreciation
• Address Employee Motivation
• Establish Building “brand” / build community
• Address employee pay scale
• Building Music
• Furniture replacement cycle(anybody have examples? I have NOTHING)
• Furniture replacements

Laundry list, but I feel better this semester to get things accomplished! Last semester was survival mode

——————————
Travis Houtz
Associate Director, Ceddia Union Building, Shippensburg University of Pennsylvania
Shippensburg University
Shippensburg PA

Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[Adriane Reilly]

Hi Travis and Chrissie and everyone else,?

ACUI Online Learning held an insightful webinar about replacement cycles. Click here to access the archived recording. ?I bet Filip has helpful resources as well since he’s so organized with his operations and budgeting.?

We recently tackled many of the items on your task list, Travis, so I’d be happy to compare notes and share what we’ve learned in the process.?

To Chrissie’s point about looking back on her notes from 8 years ago, I just launched an event satisfaction survey last week that I’ve been dreaming up for about 3-4 years. Finally all resources and philosophies aligned so I could check that item off my list.?

Next up on my list for this semester…?
– Advance Reservation process prep and communications
-Block dates for our training and departmental events for 23-24
– Create assessment measures for our student development and performance evaluation program (RISE)
-Gear up for hiring for 23-24

Have a great week, y’all!?
Adriane

——————————
Adriane Reilly
Associate Director of Sykes Student Union
West Chester University
West Chester, PA
areilly@wcupa.edu
——————————
——————————————-
Original Message:
Sent: 01-24-2023 12:51
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Hi Travis!!  Yes, it’s not always easy getting things done while also learning and being in a new position.  I still refer back to my first notebook when I started here 8 years ago and check if there are items from my to-do lists back then that I can work on now!  I am loving your to-do list…I’m with you with establishing a “brand” and building a community.  I’m working on a project to bring more student images and perspective into our building to create a beloved community.  

Ooh yes, the furniture replacement cycle is on my list too!  Yes, if anyone had any, please share!  I wonder if we do a search, there may be one shared in another community of practice.   I also attached our job descriptions in case you want to use as a reference/guide.  

Let me know if you want to zoom about anything ever!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

Original Message:
Sent: 01-24-2023 10:46
From: Travis Houtz
Subject: Annnnnnnddddd we’re Back!!!

Goooood Morning! I am about 9 months in my new role so still working to identify best practices before making too many changes, but definitely working towards some goals this semester!

• Review Student Job Descriptions
• Implement Employee Appreciation
• Address Employee Motivation
• Establish Building “brand” / build community
• Address employee pay scale
• Building Music
• Furniture replacement cycle(anybody have examples? I have NOTHING)
• Furniture replacements

Laundry list, but I feel better this semester to get things accomplished! Last semester was survival mode

——————————
Travis Houtz
Associate Director, Ceddia Union Building, Shippensburg University of Pennsylvania
Shippensburg University
Shippensburg PA

Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[Travis Houtz]

NULL

[Deanna Cahoon-Draus]

Ha I feel you Chrissie! With a short J-term and training for two student teams, I feel like I didn’t get as much on my to-do list done over break. I feel a bit more okay with that this year though…balance!

On my to-do list:

• Continue mapping out long term vision for integrating and creating efficiencies across the Building Manager & Information Desk Team (recently took over the Info Desk team!)
• Recognized Student Org Advisor training
• Cleanup calendar – recurring meetings
• Wrap up student shadow shifts
• Buy a new phone clip case for the Building Manager phone – if anyone has any recommendations for a good clip case let me know… ours gets heavily used so it keeps breaking 1-2X a year XD

——————————
Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
University Center Programs Specialist
——————————
——————————————-
Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[Chrissie Taylor]

Thanks Deanna!? My favorite part is when I can throw away a post-it note!!!? Can you tell me more about the mapping you want to do?? What types of plans are you looking to do for your two areas?

How does your student shadowing shifts operate? Does everyone shadow? Do they fill out a form? How long do they shadow?? We do this too, so would love to hear how you manage it.??

We sadly don’t have a phone for our Building Manager Team.? We recently installed buttons in each meeting room that customers can hit that pages our staff.? They get a page and then go to that room to help!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————
——————————————-
Original Message:
Sent: 01-24-2023 11:09
From: Deanna Cahoon-Draus
Subject: Annnnnnnddddd we’re Back!!!

Ha I feel you Chrissie! With a short J-term and training for two student teams, I feel like I didn’t get as much on my to-do list done over break. I feel a bit more okay with that this year though…balance!

On my to-do list:

• Continue mapping out long term vision for integrating and creating efficiencies across the Building Manager & Information Desk Team (recently took over the Info Desk team!)
• Recognized Student Org Advisor training
• Cleanup calendar – recurring meetings
• Wrap up student shadow shifts
• Buy a new phone clip case for the Building Manager phone – if anyone has any recommendations for a good clip case let me know… ours gets heavily used so it keeps breaking 1-2X a year XD

——————————
Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
University Center Programs Specialist
——————————

Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[Deanna Cahoon-Draus]

Right now my map looks like a jumbo sticky note pad with areas of focus for this year. Since the roles are unique, but share some tasks I want to make sure we are being efficient across those roles. I’m also trying to invite students to think about their roles more around supporting the environment and ethos of the student union, rather than just thinking of one off tasks to be completed. I think the role used to be a bit more of that, but strayed more towards task completion over the years, especially as we helped other areas more during COVID.

I actually have a very specific shadow shift format. Specifically because when I was a Building Manager the person training me said “oh you didn’t bring a book?” and expected me to teach myself the role… LOL! I did, BUT then came up with this solution that I have honed throughout the years. It is a checklist that breaks down each task the Building Manager will regularly need to know how to do. First, new Building Managers watch a returner Building Manager do the task, the returner then watches the new Building Manager, and lastly the senior Building Manager with a training project specialty or I can check off that the new Building Manager fully knows how to do the task(s)! I’ve attached the document in case anyone is interested in taking a look!

——————————
Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
University Center Programs Specialist
——————————
——————————————-
Original Message:
Sent: 01-24-2023 12:35
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Thanks Deanna!  My favorite part is when I can throw away a post-it note!!!  Can you tell me more about the mapping you want to do?  What types of plans are you looking to do for your two areas?

How does your student shadowing shifts operate? Does everyone shadow? Do they fill out a form? How long do they shadow?  We do this too, so would love to hear how you manage it.  

We sadly don’t have a phone for our Building Manager Team.  We recently installed buttons in each meeting room that customers can hit that pages our staff.  They get a page and then go to that room to help!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

Original Message:
Sent: 01-24-2023 11:09
From: Deanna Cahoon-Draus
Subject: Annnnnnnddddd we’re Back!!!

Ha I feel you Chrissie! With a short J-term and training for two student teams, I feel like I didn’t get as much on my to-do list done over break. I feel a bit more okay with that this year though…balance!

On my to-do list:

• Continue mapping out long term vision for integrating and creating efficiencies across the Building Manager & Information Desk Team (recently took over the Info Desk team!)
• Recognized Student Org Advisor training
• Cleanup calendar – recurring meetings
• Wrap up student shadow shifts
• Buy a new phone clip case for the Building Manager phone – if anyone has any recommendations for a good clip case let me know… ours gets heavily used so it keeps breaking 1-2X a year XD

——————————
Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
University Center Programs Specialist

Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

Building Manager Shadow Shift Checklist Fall 2022.docx 33 KB Word Document - Click to view

Options

• Copy Download Link

[Chrissie Taylor]

I know one of the things that I have learned is that my two different areas of Info Desk and Building Managers do not need the same amount of training.? For the past few years, I have had new staff come in before returning staff, but then all returning staff is back at the same time.? I was often finding that I was trying very hard to fill the gaps of stuff/info for my Info Desk, and my Building Managers didn’t have enough time to perfect the tasks.? This upcoming summer, I’m changing my model to have my Building Manager team come in for 2-3 days of training and then have my Info Desk for just one day.? This will help me get them trained and mastered in what they need.?

Thank you for sharing the Shadow List!? How the heck do you keep on top of that?? That’s my biggest issue, the follow-through and making sure that I can sign off on everything.? It’s just me and a Graduate Program Coordinator.? I’ve attached the shadow document that we use…seems like the same idea you had, just a diffrent format.

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————
——————————————-
Original Message:
Sent: 01-25-2023 16:25
From: Deanna Cahoon-Draus
Subject: Annnnnnnddddd we’re Back!!!

Right now my map looks like a jumbo sticky note pad with areas of focus for this year. Since the roles are unique, but share some tasks I want to make sure we are being efficient across those roles. I’m also trying to invite students to think about their roles more around supporting the environment and ethos of the student union, rather than just thinking of one off tasks to be completed. I think the role used to be a bit more of that, but strayed more towards task completion over the years, especially as we helped other areas more during COVID.

I actually have a very specific shadow shift format. Specifically because when I was a Building Manager the person training me said “oh you didn’t bring a book?” and expected me to teach myself the role… LOL! I did, BUT then came up with this solution that I have honed throughout the years. It is a checklist that breaks down each task the Building Manager will regularly need to know how to do. First, new Building Managers watch a returner Building Manager do the task, the returner then watches the new Building Manager, and lastly the senior Building Manager with a training project specialty or I can check off that the new Building Manager fully knows how to do the task(s)! I’ve attached the document in case anyone is interested in taking a look!

——————————
Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
University Center Programs Specialist
——————————

Original Message:
Sent: 01-24-2023 12:35
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Thanks Deanna!  My favorite part is when I can throw away a post-it note!!!  Can you tell me more about the mapping you want to do?  What types of plans are you looking to do for your two areas?

How does your student shadowing shifts operate? Does everyone shadow? Do they fill out a form? How long do they shadow?  We do this too, so would love to hear how you manage it.  

We sadly don’t have a phone for our Building Manager Team.  We recently installed buttons in each meeting room that customers can hit that pages our staff.  They get a page and then go to that room to help!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu

Original Message:
Sent: 01-24-2023 11:09
From: Deanna Cahoon-Draus
Subject: Annnnnnnddddd we’re Back!!!

Ha I feel you Chrissie! With a short J-term and training for two student teams, I feel like I didn’t get as much on my to-do list done over break. I feel a bit more okay with that this year though…balance!

On my to-do list:

• Continue mapping out long term vision for integrating and creating efficiencies across the Building Manager & Information Desk Team (recently took over the Info Desk team!)
• Recognized Student Org Advisor training
• Cleanup calendar – recurring meetings
• Wrap up student shadow shifts
• Buy a new phone clip case for the Building Manager phone – if anyone has any recommendations for a good clip case let me know… ours gets heavily used so it keeps breaking 1-2X a year XD

——————————
Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
University Center Programs Specialist

Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

Campus Center Shadow Checklist, Jan22.docx 30 KB Word Document - Click to view

Options

• Copy Download Link

[spauldk@miamioh.edu]

Hi Chrissie
As I’m rebuilding some of our student employee experience, one thing I’m focusing on is the shadowing for training. I am thinking about google forms with a spreadsheet that is view only to the students who lead the shadowing. That way, I can go back and see who has done what and how their leader feels about their ability after shadow shifts. I’m also building a self evaluation for the end of the shadow shift period, also a google form, to then sit and go through in a one on one with the new staff member. That would be a longer one on one, allow us time to go physically test out some things they might be less comfortable with, and sign off (or not) on their ability to solo on shifts.

——————————
Kourtney Duchesneau Spaulding
Associate Director for Events & Operations
Miami University
OXFORD OH
——————————
——————————————-
Original Message:
Sent: 01-26-2023 12:45
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

I know one of the things that I have learned is that my two different areas of Info Desk and Building Managers do not need the same amount of training.  For the past few years, I have had new staff come in before returning staff, but then all returning staff is back at the same time.  I was often finding that I was trying very hard to fill the gaps of stuff/info for my Info Desk, and my Building Managers didn’t have enough time to perfect the tasks.  This upcoming summer, I’m changing my model to have my Building Manager team come in for 2-3 days of training and then have my Info Desk for just one day.  This will help me get them trained and mastered in what they need. 

Thank you for sharing the Shadow List!  How the heck do you keep on top of that?  That’s my biggest issue, the follow-through and making sure that I can sign off on everything.  It’s just me and a Graduate Program Coordinator.  I’ve attached the shadow document that we use…seems like the same idea you had, just a diffrent format.

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

Original Message:
Sent: 01-25-2023 16:25
From: Deanna Cahoon-Draus
Subject: Annnnnnnddddd we’re Back!!!

Right now my map looks like a jumbo sticky note pad with areas of focus for this year. Since the roles are unique, but share some tasks I want to make sure we are being efficient across those roles. I’m also trying to invite students to think about their roles more around supporting the environment and ethos of the student union, rather than just thinking of one off tasks to be completed. I think the role used to be a bit more of that, but strayed more towards task completion over the years, especially as we helped other areas more during COVID.

I actually have a very specific shadow shift format. Specifically because when I was a Building Manager the person training me said “oh you didn’t bring a book?” and expected me to teach myself the role… LOL! I did, BUT then came up with this solution that I have honed throughout the years. It is a checklist that breaks down each task the Building Manager will regularly need to know how to do. First, new Building Managers watch a returner Building Manager do the task, the returner then watches the new Building Manager, and lastly the senior Building Manager with a training project specialty or I can check off that the new Building Manager fully knows how to do the task(s)! I’ve attached the document in case anyone is interested in taking a look!

——————————
Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
University Center Programs Specialist

Original Message:
Sent: 01-24-2023 12:35
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Thanks Deanna!  My favorite part is when I can throw away a post-it note!!!  Can you tell me more about the mapping you want to do?  What types of plans are you looking to do for your two areas?

How does your student shadowing shifts operate? Does everyone shadow? Do they fill out a form? How long do they shadow?  We do this too, so would love to hear how you manage it.  

We sadly don’t have a phone for our Building Manager Team.  We recently installed buttons in each meeting room that customers can hit that pages our staff.  They get a page and then go to that room to help!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu

Original Message:
Sent: 01-24-2023 11:09
From: Deanna Cahoon-Draus
Subject: Annnnnnnddddd we’re Back!!!

Ha I feel you Chrissie! With a short J-term and training for two student teams, I feel like I didn’t get as much on my to-do list done over break. I feel a bit more okay with that this year though…balance!

On my to-do list:

• Continue mapping out long term vision for integrating and creating efficiencies across the Building Manager & Information Desk Team (recently took over the Info Desk team!)
• Recognized Student Org Advisor training
• Cleanup calendar – recurring meetings
• Wrap up student shadow shifts
• Buy a new phone clip case for the Building Manager phone – if anyone has any recommendations for a good clip case let me know… ours gets heavily used so it keeps breaking 1-2X a year XD

——————————
Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
University Center Programs Specialist

Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[Chrissie Taylor]

Thanks so much Kourtney!? I definitely have to get better with google forms, but that would make it easy.? The hardest part for me is that it’s just me and one of my grads and so once the semester starts, i get pulled in other directions.

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————
——————————————-
Original Message:
Sent: 01-27-2023 08:12
From: Kourtney Duchesneau Spaulding
Subject: Annnnnnnddddd we’re Back!!!

Hi Chrissie
As I’m rebuilding some of our student employee experience, one thing I’m focusing on is the shadowing for training. I am thinking about google forms with a spreadsheet that is view only to the students who lead the shadowing. That way, I can go back and see who has done what and how their leader feels about their ability after shadow shifts. I’m also building a self evaluation for the end of the shadow shift period, also a google form, to then sit and go through in a one on one with the new staff member. That would be a longer one on one, allow us time to go physically test out some things they might be less comfortable with, and sign off (or not) on their ability to solo on shifts.

——————————
Kourtney Duchesneau Spaulding
Associate Director for Events & Operations
Miami University
OXFORD OH
——————————

Original Message:
Sent: 01-26-2023 12:45
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

I know one of the things that I have learned is that my two different areas of Info Desk and Building Managers do not need the same amount of training.  For the past few years, I have had new staff come in before returning staff, but then all returning staff is back at the same time.  I was often finding that I was trying very hard to fill the gaps of stuff/info for my Info Desk, and my Building Managers didn’t have enough time to perfect the tasks.  This upcoming summer, I’m changing my model to have my Building Manager team come in for 2-3 days of training and then have my Info Desk for just one day.  This will help me get them trained and mastered in what they need. 

Thank you for sharing the Shadow List!  How the heck do you keep on top of that?  That’s my biggest issue, the follow-through and making sure that I can sign off on everything.  It’s just me and a Graduate Program Coordinator.  I’ve attached the shadow document that we use…seems like the same idea you had, just a diffrent format.

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu

Original Message:
Sent: 01-25-2023 16:25
From: Deanna Cahoon-Draus
Subject: Annnnnnnddddd we’re Back!!!

Right now my map looks like a jumbo sticky note pad with areas of focus for this year. Since the roles are unique, but share some tasks I want to make sure we are being efficient across those roles. I’m also trying to invite students to think about their roles more around supporting the environment and ethos of the student union, rather than just thinking of one off tasks to be completed. I think the role used to be a bit more of that, but strayed more towards task completion over the years, especially as we helped other areas more during COVID.

I actually have a very specific shadow shift format. Specifically because when I was a Building Manager the person training me said “oh you didn’t bring a book?” and expected me to teach myself the role… LOL! I did, BUT then came up with this solution that I have honed throughout the years. It is a checklist that breaks down each task the Building Manager will regularly need to know how to do. First, new Building Managers watch a returner Building Manager do the task, the returner then watches the new Building Manager, and lastly the senior Building Manager with a training project specialty or I can check off that the new Building Manager fully knows how to do the task(s)! I’ve attached the document in case anyone is interested in taking a look!

——————————
Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
University Center Programs Specialist

Original Message:
Sent: 01-24-2023 12:35
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Thanks Deanna!  My favorite part is when I can throw away a post-it note!!!  Can you tell me more about the mapping you want to do?  What types of plans are you looking to do for your two areas?

How does your student shadowing shifts operate? Does everyone shadow? Do they fill out a form? How long do they shadow?  We do this too, so would love to hear how you manage it.  

We sadly don’t have a phone for our Building Manager Team.  We recently installed buttons in each meeting room that customers can hit that pages our staff.  They get a page and then go to that room to help!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu

Original Message:
Sent: 01-24-2023 11:09
From: Deanna Cahoon-Draus
Subject: Annnnnnnddddd we’re Back!!!

Ha I feel you Chrissie! With a short J-term and training for two student teams, I feel like I didn’t get as much on my to-do list done over break. I feel a bit more okay with that this year though…balance!

On my to-do list:

• Continue mapping out long term vision for integrating and creating efficiencies across the Building Manager & Information Desk Team (recently took over the Info Desk team!)
• Recognized Student Org Advisor training
• Cleanup calendar – recurring meetings
• Wrap up student shadow shifts
• Buy a new phone clip case for the Building Manager phone – if anyone has any recommendations for a good clip case let me know… ours gets heavily used so it keeps breaking 1-2X a year XD

——————————
Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
University Center Programs Specialist

Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[mmckinney]

Hi Chrissie!

I’d love to hear more about your Student Employee Lock-In/Nerf Fight idea!

——————————
Matt McKinney
Assistant Director, Operations and Facilities
University of West Florida
Pensacola FL
——————————
——————————————-
Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[Chrissie Taylor]

Hi Matt!! I actually had gotten the idea from my awesome colleagues at West Chester University….nothing better than borrowing from the best!? My plan is to host this lock-in during National Student Employment Week in April and have my staff stay in the building after we close…so start at 11pm and go until about 1am.? I would not make it mandatory for them to sleep over, but if they want to, then we would make it happen!? During this time, I would host different activities (again, all ideas from West Chester), like minute-to-win-it type things, have pizza and ice cream sundaes.? If possible, I’m going to try and work a nerf fight into the mix!? It’s something that the past 5 years of student staff have been asking for, but I just haven’t been able to figure it out/am nervous to do it lol.? I think that we can make it happen though…we would provide each with a nerf gun so we can avoid anyone bringing their own super dooper ones, we would require and provide eye protection, and then have them have fun in one of our open spaces.? If there’s enough budget, we may even get some inflatable obstacles to have them be able to hide behind.? My last idea would be to see if our Athletics/Rec department has any mats that we can use in case the staff like to dive behind an obstacle.??

It’s definitely in the thinking stage so far!? Any other ideas are more than welcome!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————
——————————————-
Original Message:
Sent: 01-24-2023 11:35
From: Matt McKinney
Subject: Annnnnnnddddd we’re Back!!!

Hi Chrissie!

I’d love to hear more about your Student Employee Lock-In/Nerf Fight idea!

——————————
Matt McKinney
Assistant Director, Operations and Facilities
University of West Florida
Pensacola FL
——————————

Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[mmckinney]

That sounds like big fun! I’ve already put the bug in our Director’s ear and she’s onboard. Thanks for the idea (via West Chester.)

——————————
Matt McKinney
Assistant Director, Operations and Facilities
University of West Florida
Pensacola FL
——————————
——————————————-
Original Message:
Sent: 01-24-2023 12:41
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Hi Matt!! I actually had gotten the idea from my awesome colleagues at West Chester University….nothing better than borrowing from the best!  My plan is to host this lock-in during National Student Employment Week in April and have my staff stay in the building after we close…so start at 11pm and go until about 1am.  I would not make it mandatory for them to sleep over, but if they want to, then we would make it happen!  During this time, I would host different activities (again, all ideas from West Chester), like minute-to-win-it type things, have pizza and ice cream sundaes.  If possible, I’m going to try and work a nerf fight into the mix!  It’s something that the past 5 years of student staff have been asking for, but I just haven’t been able to figure it out/am nervous to do it lol.  I think that we can make it happen though…we would provide each with a nerf gun so we can avoid anyone bringing their own super dooper ones, we would require and provide eye protection, and then have them have fun in one of our open spaces.  If there’s enough budget, we may even get some inflatable obstacles to have them be able to hide behind.  My last idea would be to see if our Athletics/Rec department has any mats that we can use in case the staff like to dive behind an obstacle.  

It’s definitely in the thinking stage so far!  Any other ideas are more than welcome!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

Original Message:
Sent: 01-24-2023 11:35
From: Matt McKinney
Subject: Annnnnnnddddd we’re Back!!!

Hi Chrissie!

I’d love to hear more about your Student Employee Lock-In/Nerf Fight idea!

——————————
Matt McKinney
Assistant Director, Operations and Facilities
University of West Florida
Pensacola FL

Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[spauldk@miamioh.edu]

I’m one year into my job overseeing event operations (and also supervising the person who oversees building operations), I also now oversee the student staff experience (hiring, training, appreciation, evaluations, exiting) for all positions, and sustainability measures.

• Shared expectations for all jobs
• Update all job descriptions
• Learn how to send video feed to a laptop so we can better train our students to assist clients in this area
• Actually learn how to manipulate sound on a sound board
• Completely revamp how our Event Production Team functions
• Regular posting on our Instagram account
• Marketing for our jobs for 23/24
• Start planning our 10 year anniversary (taking all the suggestions for this huge team effort!!!)
• RFP with Director for Sustainability for composting for 23/24

——————————
Kourtney Duchesneau Spaulding
Associate Director for Events & Operations
Miami University
OXFORD OH
——————————
——————————————-
Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[wardhammar]

Hi Everybody. So, 30 days farther into the spring semester (from when the original question was posted), here is what is (still, in some cases) on my to do list.

• Assess our current practices and procedures for how we use the campus job board (Handshake) for recruiting
  • Review all position descriptions, possibly developing shortened versions for Handshake
  • Adding at least one requirement for uploading something in addition to a resume (students aren’t even reading the job descriptions; just uploading a resume and clicking submit)
• Updating our student employment program yearly timeline
• Creating a student employment program standard operating procedures Google folder (have to continue to push myself to think beyond the traditional manual, LOL)
• Creating evaluation rubrics for interview questions for Building Manager, Area Manager and Student Employment Program Assistant interviews
• Revamp our student team member performance evaluation process, including a plan for periodic check -ins and a formal evaluation once annually (this process hasn’t happened in several years, and we’re planning to simplify considerably.)
• Planning for National Student Employee Appreciation Week
• Planning for our first ever significant summer promotion for Campus Center jobs (we have all our new marketing materials; will be offering team members opportunities to be reps at our info table during all summer orientation sessions
• Reaching out to faculty in the Tourism, Event and Conference Manager program to try to establish a purposeful relationship that will bring more TESM students to our Event Services Assistant position
• Training new Area Managers regarding Humanity (our web-based scheduling platform), the hiring process, and corrective action procedures

Phew, my student assistant and I are quite busy. Luckily (knowing on wood) we are done interviewing and onboarding for the moment.

Good luck on your lists, everybody.

Linda

——————————
Linda Wardhammar
Associate Director, Campus Center and Student Experiences
Indiana University-Purdue University?Indianapolis
Indianapolis IN
——————————
——————————————-
Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[wardhammar]

Hi,

So I have no idea why the above message posted on Monday. I obviously wrote it in February or around there. Then again, the ACUI website has been acting odd for me lately.

Anyway, the good news is I’ve actually crossed a few of these things off my list as we are two weeks away from the fall semester. LOL.

——————————
Linda Wardhammar
Student Employment Program Manager, Campus Center
Indiana University-Purdue University-Indianapolis
Indianapolis IN
(317) 278-8511
——————————
——————————————-
Original Message:
Sent: 02-22-2023 16:39
From: Linda Wardhammar
Subject: Annnnnnnddddd we’re Back!!!

Hi Everybody. So, 30 days farther into the spring semester (from when the original question was posted), here is what is (still, in some cases) on my to do list.

• Assess our current practices and procedures for how we use the campus job board (Handshake) for recruiting
  • Review all position descriptions, possibly developing shortened versions for Handshake
  • Adding at least one requirement for uploading something in addition to a resume (students aren’t even reading the job descriptions; just uploading a resume and clicking submit)
• Updating our student employment program yearly timeline
• Creating a student employment program standard operating procedures Google folder (have to continue to push myself to think beyond the traditional manual, LOL)
• Creating evaluation rubrics for interview questions for Building Manager, Area Manager and Student Employment Program Assistant interviews
• Revamp our student team member performance evaluation process, including a plan for periodic check -ins and a formal evaluation once annually (this process hasn’t happened in several years, and we’re planning to simplify considerably.)
• Planning for National Student Employee Appreciation Week
• Planning for our first ever significant summer promotion for Campus Center jobs (we have all our new marketing materials; will be offering team members opportunities to be reps at our info table during all summer orientation sessions
• Reaching out to faculty in the Tourism, Event and Conference Manager program to try to establish a purposeful relationship that will bring more TESM students to our Event Services Assistant position
• Training new Area Managers regarding Humanity (our web-based scheduling platform), the hiring process, and corrective action procedures

Phew, my student assistant and I are quite busy. Luckily (knowing on wood) we are done interviewing and onboarding for the moment.

Good luck on your lists, everybody.

Linda

——————————
Linda Wardhammar
Associate Director, Campus Center and Student Experiences
Indiana University-Purdue University?Indianapolis
Indianapolis IN
——————————

Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

——————————
Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
——————————

[Deanna Cahoon-Draus]

I saw that happen with another post this week that I was tagged on, so must have been something with the system.?

Best of luck with August and ramping up to semester start everyone!!

——————————
Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
(715) 425-3986
——————————
——————————————-
Original Message:
Sent: 08-02-2023 06:55
From: Linda Wardhammar
Subject: Annnnnnnddddd we’re Back!!!

Hi,

So I have no idea why the above message posted on Monday. I obviously wrote it in February or around there. Then again, the ACUI website has been acting odd for me lately.

Anyway, the good news is I’ve actually crossed a few of these things off my list as we are two weeks away from the fall semester. LOL.

——————————
Linda Wardhammar
Student Employment Program Manager, Campus Center
Indiana University-Purdue University-Indianapolis
Indianapolis IN
(317) 278-8511
——————————

Original Message:
Sent: 02-22-2023 16:39
From: Linda Wardhammar
Subject: Annnnnnnddddd we’re Back!!!

Hi Everybody. So, 30 days farther into the spring semester (from when the original question was posted), here is what is (still, in some cases) on my to do list.

• Assess our current practices and procedures for how we use the campus job board (Handshake) for recruiting
  • Review all position descriptions, possibly developing shortened versions for Handshake
  • Adding at least one requirement for uploading something in addition to a resume (students aren’t even reading the job descriptions; just uploading a resume and clicking submit)
• Updating our student employment program yearly timeline
• Creating a student employment program standard operating procedures Google folder (have to continue to push myself to think beyond the traditional manual, LOL)
• Creating evaluation rubrics for interview questions for Building Manager, Area Manager and Student Employment Program Assistant interviews
• Revamp our student team member performance evaluation process, including a plan for periodic check -ins and a formal evaluation once annually (this process hasn’t happened in several years, and we’re planning to simplify considerably.)
• Planning for National Student Employee Appreciation Week
• Planning for our first ever significant summer promotion for Campus Center jobs (we have all our new marketing materials; will be offering team members opportunities to be reps at our info table during all summer orientation sessions
• Reaching out to faculty in the Tourism, Event and Conference Manager program to try to establish a purposeful relationship that will bring more TESM students to our Event Services Assistant position
• Training new Area Managers regarding Humanity (our web-based scheduling platform), the hiring process, and corrective action procedures

Phew, my student assistant and I are quite busy. Luckily (knowing on wood) we are done interviewing and onboarding for the moment.

Good luck on your lists, everybody.

Linda

——————————
Linda Wardhammar
Associate Director, Campus Center and Student Experiences
Indiana University-Purdue University?Indianapolis
Indianapolis IN

Original Message:
Sent: 01-23-2023 16:01
From: Chrissie King
Subject: Annnnnnnddddd we’re Back!!!

Many of use are about a week into the spring semester, and I’m sure our to-do lists are already pages long!!!  I figured we can share some of the items on our to-do lists/post-it notes/notebooks/calendars that we are all working on in hopes to help each other through them.  Not only by motivating each other, but perhaps you are also working on something from my post-it note pile and we can either work on it together, help each other because we just finished the process, or find out we have similar likes/passions and can present on it or write about it in the future!  

Here’s things on my list:

• Getting an office Canva log-in
• Student Employee Recognition Week
• Fall Training
• Student Employee Lock-In/Nerf Fight
• Creating artwork/decorating the union to show beloved community
• Add a land acknowledgment to entryway
• Inventory systems

I look forward to hearing your thoughts too!!!

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Chrissie King
Assistant Director
Rutgers University Camden
Camden NJ
chrissie.king@rutgers.edu
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