Eric Engler
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Reply to Training on Customer Service
Courney,
We put this together a while back. We are putting it together again after COVID halted the program. Essentially we have the overall program and several models we use for different situations. The main model is home grown “G.R.E.A.T. Customer Service” Greet, React, Embrace diversity, Attitude as an attribute, & Thank you. The…
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Hello ACUI,
The Illini Union is working on hosting a 9 ball and bowling tournament the weekend of March 15th, 2024. I am looking to see what interest there is in participating. We would like to keep it between 20 and 100 participants. What I need is a response on what campuses might be interested and if anyone would be willing to help…
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Hello,
We, Illini Union at the University of Illinois Champaign Urbana, are working on restructuring our staffing and would like to get an idea on what graduate programs are more focused on student union operations, event services, and AV services. The intent is to tailor our positions to be a good option for first time professionals. We…
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Reply to Campus Scavenger Hunt
Hello,
We grouped the scavenger hunt with trivia questions and group a photo at each location. Nothing too complicated. Each group then presented their results with their team name and whatever theme they came up with along the way. Good times.
Eric Engler
ASST DIR FOR OPERATIONSIllini Union
University of Illinois at Urbana-Champaign
1401…
