ACUI Communities | Eric Engler | Activity

Eric Engler replied to the discussion Training on Customer Service in the forum Student Employee Supervisors

Fri, 21 Jun 2024 13:50:00 -0400

Courney,

We put this together a while back. We are putting it together again after COVID halted the program. Essentially we have the overall program and several models we use for different situations. The main model is home grown “G.R.E.A.T. Customer Service” Greet, React, Embrace diversity, Attitude as an attribute, & Thank you. The…

Eric Engler started the discussion 9-Ball & Bowling Tournament in the forum Open Forum

Tue, 31 Oct 2023 18:43:00 -0400

9-Ball & Bowling Tournament

Hello ACUI,

The Illini Union is working on hosting a 9 ball and bowling tournament the weekend of March 15th, 2024. I am looking to see what interest there is in participating. We would like to keep it between 20 and 100 participants. What I need is a response on what campuses might be interested and if anyone would be willing to help…

Eric Engler started the discussion First time professionals in the forum Open Forum

Thu, 21 Sep 2023 18:56:00 -0400

First time professionals

Hello,

We, Illini Union at the University of Illinois Champaign Urbana, are working on restructuring our staffing and would like to get an idea on what graduate programs are more focused on student union operations, event services, and AV services. The intent is to tailor our positions to be a good option for first time professionals. We…

Eric Engler replied to the discussion Campus Scavenger Hunt in the forum Student Employee Supervisors

Tue, 12 Jul 2022 13:02:00 -0400

Reply to Campus Scavenger Hunt

Hello,

We grouped the scavenger hunt with trivia questions and group a photo at each location. Nothing too complicated. Each group then presented their results with their team name and whatever theme they came up with along the way. Good times.

Eric Engler
ASST DIR FOR OPERATIONS

Illini Union
University of Illinois at Urbana-Champaign
1401…