Student Employee Supervisors
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Ann Myers started the discussion Employee Manuals in the forum Student Employee Supervisors a year ago
As a department, we are working on creating training handbooks and manuals for our office. In the past, training has just been done one-on-one with no real format or structure. ?I am wondering if anybody has any examples they would be able to share of your employee/department manuals for all areas of student union/center operations.?
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Ann Myers?
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sigmalion started the discussion Marketing staff in the forum Student Employee Supervisors a year ago
Good day all,
We are looking to create a student-led marketing team for our Student Development & Activities and our Intercultural Center.
Q.1 -? We are funding part of the staff through our student internship program and I am looking for a sample job description. Does anyone have one that they are willing to share?
Q.2 – how do you manage…
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Chelsey Wahl replied to the discussion Incentivizing and Holding Info Center Employees Accountable in the forum Student Employee Supervisors a year ago
Reply to Incentivizing and Holding Info Center Employees Accountable
Hi Deanna,?
Thank you for taking the time to reply! Microsoft Teams’ Task Planner sounds interesting. My employees use Teams, but they don’t utilize it from their own accounts. I’m thinking I could get around that by having them initial once they completed something (assuming Teams allows that feature). I’ll take some time to look into Teams…
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Chelsey Wahl replied to the discussion Incentivizing and Holding Info Center Employees Accountable in the forum Student Employee Supervisors a year ago
Reply to Incentivizing and Holding Info Center Employees Accountable
Hi Cortney!
Thank for the reply! I probably went into this academic year too optimistic since it seemed like tasks were getting completed each day; but, like you mentioned, I think only one team member was actually doing all of the work each day (while everyone else just assumed someone would take care of it). I’ve been playing around with…
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Deanna Cahoon-Draus replied to the discussion Incentivizing and Holding Info Center Employees Accountable in the forum Student Employee Supervisors a year ago
Reply to Incentivizing and Holding Info Center Employees Accountable
For reference, this is what a log typically looks like during a regular day during the school year. Next year’s will just have more checklists!?
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Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI -
Deanna Cahoon-Draus replied to the discussion Incentivizing and Holding Info Center Employees Accountable in the forum Student Employee Supervisors a year ago
Reply to Incentivizing and Holding Info Center Employees Accountable
Hi Chelsey!
(For context I oversee our Info Desk and Building Manager teams)
I noticed last year more incidents of students not always doing a task if it wasn’t a checklist that could be actually checked (even if it was on a checklist like your own!). To remedy this, in our Building Manager OneNote hourly log, I added our closing items as…
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Savitra D started the discussion Professional Seminar for New College Union & Student Activities Professionsal in the forum Student Employee Supervisors a year ago
Professional Seminar for New College Union & Student Activities Professionsal
Are you new to your career in college union or student activities? Don’t miss the opportunity to join? IPDS ? New Professional Seminar!
IPDS offers a unique chance for new professionals to enhance their skills, build a strong network, and lay a solid foundation for a successful career journey. This immersive five-day program is designed to…
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Cortney Goff replied to the discussion Incentivizing and Holding Info Center Employees Accountable in the forum Student Employee Supervisors a year ago
Reply to Incentivizing and Holding Info Center Employees Accountable
Hi Chelsey!
I do not oversee our info desk but one thing we implemented a while back for our setup crew was initialing next to a task on their setup sheets for any tasks they complete. These sheets are printed each day and checked by our area manager to ensure they are completed; this way they know for sure that their tasks have been completed…
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Deanna Cahoon-Draus replied to the discussion Training on Customer Service in the forum Student Employee Supervisors a year ago
Reply to Training on Customer Service
Hi Paul! Glad the newsletter was helpful!
For LinkedIn, our campus has access to the premium account, so maybe check in with your technology department if your campus has bought the rights to use it? I think everyone who watches it has to have an account, but a workaround could be for one person to buy the premium account and show the…
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Z Paul Reynolds replied to the discussion Training on Customer Service in the forum Student Employee Supervisors a year ago
Reply to Training on Customer Service
Hey Deanna:
Thanks for sharing this info! I’ve signed up for the weekly customer service tip and directed my full-time staff to do so as well. Want to see what comes throughout the summer and, potentially, looking to have our student staff sign up in the fall.
Curious – how would you deliver the LinkedIn training to all of your… Read more - Load More
