Student Employee Supervisors
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wardhammar started the discussion Feedback Requested-Online learning interests in the forum Student Employee Supervisors a year ago
Feedback Requested-Online learning interests
Hello Fellow Student Employee Supervisors,
I am currently representing this community of practice on ACUI’s Online Learning Task Force, a group that is working with ACUI staff to generate ideas for? future online learning offerings.
Please respond to this message by July 3rd to share ideas for what topics most interest you. I will compile a…
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Eric Engler replied to the discussion Training on Customer Service in the forum Student Employee Supervisors a year ago
Courney,
We put this together a while back. We are putting it together again after COVID halted the program. Essentially we have the overall program and several models we use for different situations. The main model is home grown “G.R.E.A.T. Customer Service” Greet, React, Embrace diversity, Attitude as an attribute, & Thank you. The…
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Deanna Cahoon-Draus replied to the discussion Training on Customer Service in the forum Student Employee Supervisors a year ago
Hi Cortney!
Though I typically try to have a customer training-focused session if time allows, I’ve found that, recently, it’s been better to integrate customer service through empathy building, real-life examples, and from a weekly approach. Preferably some sort of example in each training session.
So for example, when I’m introducing to…
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James Conner replied to the discussion Training on Customer Service in the forum Student Employee Supervisors a year ago
Hi Courtney,?
Something that has worked for us, is having a general training session for all student staff together. Cover customer service, safety/emergency response, general expectation, etc. Anything which is the same for all staff. This way all staff is receiving the same information at the same time. Once this session is over, we would…
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Cortney Goff started the discussion Training on Customer Service in the forum Student Employee Supervisors a year ago
Hello all!
We are looking at revamping our customer service training and would love to hear what others are doing that works for you. We have students in a multitude of areas (game center, information desk, audio visual technicians, room setup, student organization specialists, etc.) that are all customer-focused, though some more directly…
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Chuck Brown replied to the discussion Commencement Recognition in the forum Student Employee Supervisors a year ago
Did you have to go through the registrar or how did you get this approved?
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Chuck Brown
University Center Coordinator
University of Texas-Tyler
Tyler TX
(903) 565-5632
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Original Message:
Sent: 04-10-2024 15:40
From: Lynn Rotter
Subject: … Read more -
Chrissie Taylor replied to the discussion Graduation Recognition in the forum Student Employee Supervisors a year ago
Hi Chuck!? We were just speaking about this, so if you scroll through, you will find a ton of responses!? Here at Rutgers-Camden, we have an end of the year party, where we celebrate our graduating seniors by giving them a bag of swag from our alumni office.? We also draw/create paper plate awards for each of the staff (we have about…
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Chuck Brown started the discussion Graduation Recognition in the forum Student Employee Supervisors a year ago
Does anyone know of or do any type of recognition for their student employees when they graduate like a cord or something similar?
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Chuck Brown
University Center Coordinator
University of Texas-Tyler
Tyler TX
(903) 565-5632
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Scarlett Winters started the discussion Represent Your Community of Practice on the Online Learning Team in the forum Student Employee Supervisors a year ago
Represent Your Community of Practice on the Online Learning Team
Each ACUI Community of Practice is invited to have a representative on the Online Learning Team that meets approximately three times in June and July to help plan the calendar of online learning for the Association. If you have a passion for online learning or just have a lot of opinions about Student Employee Supervision topics we should…
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Deanna Cahoon-Draus replied to the discussion Student Staff Uniforms in the forum Student Employee Supervisors a year ago
I’ll add that we don’t have a one-to-one ratio for the vests. We just like like 7-10 on a hook in the back! Which saves some $
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Deanna Cahoon-Draus
University Center Programs Specialist
University of Wisconsin River Falls
River Falls, WI
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