annissa.rhynders@clackamas.edu
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Incentivizing and Holding Info Center Employees Accountable
Hi Chelsey,
I was glad to see your question! I’m pretty new to my position and have some similar issues with the student staff I work with. So as a result, we are overhauling our training and onboarding process. One thing we’re trying, in hopes of increasing accountability, is being very intentional about giving students the opportunity to…