Hello Dylan,

Thanks for bringing this up—Lost & Found really is one of those “unsung hero” services that deserves more visibility!

At UNT, we’ve been working on a few engagement strategies:

• Tabling during orientation and flash sessions to introduce incoming students to Union services, including Lost & Found.
• Partnering with our Marketing team to…

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Hi Barb,

Thank you for providing that link to Chargerback – in Texas we have to check a list of approved software that went through a certification process to ensure data privacy protection. Our building utilizes Clover for purchases, and I think the route we’re going is for in-person transactions and formatting the sales process like a…

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Hello Michael,

Thank you for providing some insight into your process! I was wondering what the best baseline for pricing the items would be. I think that we may be possibly implementing a monthly store for low- to medium-value items and then sell the high-value items during a “Mega” Sale for students.

Once I take a full inventory of…

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Hello All,

I am the Operations & Information Desk Supervisor for UNT’s University Union, and I’d like to touch base with anyone who manages their institutions lost and found. I’m currently in the process of updating our organizational system to make it easier for my student-employees to store and archive lost items. Also, the items that…

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Hello All,

I am reaching out to see if anyone with experience in Union Info Desk/Lost & Found(s) would have any recommendations for auction software to use. I and my manager are looking at options for auction software so we can eventually open the University Union Auction for next semester. We are also looking into auction format options…

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Hello All,

I am reaching out to see if anyone with experience in Union Info Desk/Lost & Found(s) would have any recommendations for auction software to use. I and my manager are looking at options for auction software so we can eventually open the University Union Auction for next semester. We are also looking into auction format options…

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Hi Michael,

That is a great question, but luckily in the State of Texas, higher education institutions operate under the Texas Education Code. TEC 51.213 states that the institution “is authorized to promulgate rules and regulations providing for the disposition of abandoned and unclaimed personal property coming into the possession of the…

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Hello Abby!

Thank you for those ideas! Sounds like the “garage sale” is similar to the monthly store idea I currently want to implement. As of right now, I am in clean up mode with handling back-logged items and determining what needs to go to goodwill. It has been good finding out what charitable organizations we can donate to for items…

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Hello All,

I had the privilege of just recently becoming the Student Services Coordinator for our University Lost & Found. Right now, I’m busy reworking the inventory logging system and now have the dilemma of “archived” items that need to be removed from inventory. Our policy is that after 30 days, the items are considered “abandoned” and…

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