[Julie Eatley]

Following, for same reasons. Their replies have been ” not our problem” when it is clearly their problem!

I’ve seen Mazevo and 25live mentioned a lot in the forums.

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Julie Eatley
Events Coordinator
West Texas A&M University
jeatley@wtamu.edu
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Original Message:
Sent: 02-28-2023 13:37
From: Scott Garrison
Subject: Venue Scheduling Software

We may be at a point where we need to re-evaluate our relationship with Accruent/EMS as their Tech Support is gotten drastically worse since Accruent acquired the company.  What are the common alternate software programs folks are using besides EMS & 25 Live?  My apologies for asking in the general community discussion.  The search function was not working for me today.

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Scott Garrison
Facilities Reservations Manager
Salisbury University
sagarrison@salisbury.edu
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[Scott Garrison]

Julie,

Thank you! Mazevo and 25 Live are on our list to explore. ?It’s definitely Accruent’s problem.? My comment to our account rep yesterday was “the IT team that supports EMS has 73 other hosted software applications they are responsible for and the only one they have issues with is EMS”? Thanks again!

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Scott Garrison
Facilities Reservations Manager
Salisbury University
sagarrison@salisbury.edu
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Original Message:
Sent: 03-01-2023 09:52
From: Julie Eatley
Subject: Venue Scheduling Software

Following, for same reasons. Their replies have been ” not our problem” when it is clearly their problem!

I’ve seen Mazevo and 25live mentioned a lot in the forums.

——————————
Julie Eatley
Events Coordinator
West Texas A&M University
jeatley@wtamu.edu
——————————

Original Message:
Sent: 02-28-2023 13:37
From: Scott Garrison
Subject: Venue Scheduling Software

We may be at a point where we need to re-evaluate our relationship with Accruent/EMS as their Tech Support is gotten drastically worse since Accruent acquired the company.  What are the common alternate software programs folks are using besides EMS & 25 Live?  My apologies for asking in the general community discussion.  The search function was not working for me today.

——————————
Scott Garrison
Facilities Reservations Manager
Salisbury University
sagarrison@salisbury.edu
——————————

[Scott Garrison]

Chuck,?

Thank you.? I have not heard of Event Guru before but we will take a look.

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Scott Garrison
Facilities Reservations Manager
Salisbury University
sagarrison@salisbury.edu
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Original Message:
Sent: 03-01-2023 12:42
From: Chuck Salem
Subject: Venue Scheduling Software

I encourage you to look at Event Guru Software.  It’s super affordable, you’re only contractually locked in one year at a time, has unlimited users, was built for campus venues and has the ability to work seamlessly with R25.  

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Chuck Salem
President
Unique Venues
Johnstown PA
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Original Message:
Sent: 02-28-2023 13:37
From: Scott Garrison
Subject: Venue Scheduling Software

We may be at a point where we need to re-evaluate our relationship with Accruent/EMS as their Tech Support is gotten drastically worse since Accruent acquired the company.  What are the common alternate software programs folks are using besides EMS & 25 Live?  My apologies for asking in the general community discussion.  The search function was not working for me today.

——————————
Scott Garrison
Facilities Reservations Manager
Salisbury University
sagarrison@salisbury.edu
——————————

[jpelletier]

Hi Scott-

Cross-posting my response here:?

Mazevo is an alternate product that has a similar look and feel to EMS, with some enhancements. I was reluctant to take on a platform switch, but after seeing the Mazevo demo in the Expo at ACUI this past week, I may be reconsidering!

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Jeff Pelletier, MA, MBOE, LSSBB
Ohio Union Director
The Ohio State University
Columbus, OH
614-292-3290
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——————————————-
Original Message:
Sent: 02-28-2023 13:37
From: Scott Garrison
Subject: Venue Scheduling Software

We may be at a point where we need to re-evaluate our relationship with Accruent/EMS as their Tech Support is gotten drastically worse since Accruent acquired the company.  What are the common alternate software programs folks are using besides EMS & 25 Live?  My apologies for asking in the general community discussion.  The search function was not working for me today.

——————————
Scott Garrison
Facilities Reservations Manager
Salisbury University
sagarrison@salisbury.edu
——————————