University-provided computers available in your meeting spaces?

  • University-provided computers available in your meeting spaces?

    Posted by Jason Longan on January 28, 2025 at 2:00 pm

    Hi everyone,

    Our IT security policies have recently become much more restrictive, and I’m curious how others are managing similar situations.

    Currently, we have a computer in every meeting space and we have a generic login account that allows us to sign into university-owned computers in our ballroom and meeting rooms. This setup has worked well because it enables us to troubleshoot issues proactively and reduces connectivity problems compared to the variety of laptops our students, staff, faculty, and guests often bring.

    I’m wondering-do you have university-provided computers available in your meeting spaces, or do you require everyone to bring their own laptops? If you rely on users bringing their own devices, what challenges have you encountered, and how have you addressed them?

    Looking forward to hearing how others are navigating this!

    Best regards,
    Jason

    ——————————
    Jason Longan
    Assistant Director, University Center and Event Services
    Austin Peay State University
    Clarksville TN
    (931) 221-6474
    ——————————

    Jason Longan replied 1 year, 7 months ago 7 Members · 7 Replies
  • 7 Replies
  • Stephen Snipes

    Member
    January 29, 2025 at 8:07 am

    We used to have “Smart Podiums” when I first started here 8 years ago. ?We were taking them out of service right as I started and I’m glad we did. ?They had a Mac Mini, keyboard, mouse, vcr/dvd combo, monitor, and document camera. ?It was all controlled via a small Crestron panel. ?The biggest issue was moving them in and out of rooms, updates not being able to be done since they weren’t connected to the network when not in use, and if one had issues, you couldn’t really just roll another in. ?We currently require people to BOYD (bring on your device) and this has worked out very well. ?I like the idea of BYOD more because not everyone can navigate Apple products. ?Our Student Centers are all Apple buildings so we utilize Mac Minis and MacBooks in the majority of our spaces that have devices included. ?Also, for me personally I like to use my own device because I keep stuff saved on it and if I were using the venue’s device I’d have to save it on a flash drive or in the cloud then download etc. ?We do technically keep a few checkout MacBooks available however we don’t really make it known because folks would abuse that service and we wouldn’t have enough to cover the amount of rooms we have. ?

    ——————————
    Stephen Snipes
    Assistant Director for AV & Technical Services
    University of North Carolina Charlotte
    Charlotte, NC
    (704) 687-7104
    ——————————
    ——————————————-
    Original Message:
    Sent: 01-28-2025 13:59
    From: Jason Longan
    Subject: University-provided computers available in your meeting spaces?

    Hi everyone,

    Our IT security policies have recently become much more restrictive, and I’m curious how others are managing similar situations.

    Currently, we have a computer in every meeting space and we have a generic login account that allows us to sign into university-owned computers in our ballroom and meeting rooms. This setup has worked well because it enables us to troubleshoot issues proactively and reduces connectivity problems compared to the variety of laptops our students, staff, faculty, and guests often bring.

    I’m wondering-do you have university-provided computers available in your meeting spaces, or do you require everyone to bring their own laptops? If you rely on users bringing their own devices, what challenges have you encountered, and how have you addressed them?

    Looking forward to hearing how others are navigating this!

    Best regards,
    Jason

    ——————————
    Jason Longan
    Assistant Director, University Center and Event Services
    Austin Peay State University
    Clarksville TN
    (931) 221-6474
    ——————————

  • madfil

    Member
    January 29, 2025 at 8:33 am

    Hi Jason – depending on the room in both of our Student Centers at Temple University, we have in-room PCs or smart podiums that are brought in. Those all have a a unique generic login. Our IT group is doing away with that capability but we were able to get an exception given as we have non-TU people using the spaces and this was the best way for us to manage day of issues. The University has used for a while and are expanding using?Kramer GO2 across campus. This will allow users to bring their own devices and connect wirelessly to screens. For ~$450 per unit, I expect the ROI to be worth it. We are starting in our smaller rooms first and then will look at the impact in larger spaces such as ballrooms. I’m happy to reduce adapter and cable usage in rooms.

    ——————————
    Filip Pongratz
    Associate Director, SFC Activities & Operations
    He/His/Him

    215.707.4362 (p)
    http://www.temple.edu/sfc
    ——————————
    ——————————————-
    Original Message:
    Sent: 01-28-2025 13:59
    From: Jason Longan
    Subject: University-provided computers available in your meeting spaces?

    Hi everyone,

    Our IT security policies have recently become much more restrictive, and I’m curious how others are managing similar situations.

    Currently, we have a computer in every meeting space and we have a generic login account that allows us to sign into university-owned computers in our ballroom and meeting rooms. This setup has worked well because it enables us to troubleshoot issues proactively and reduces connectivity problems compared to the variety of laptops our students, staff, faculty, and guests often bring.

    I’m wondering-do you have university-provided computers available in your meeting spaces, or do you require everyone to bring their own laptops? If you rely on users bringing their own devices, what challenges have you encountered, and how have you addressed them?

    Looking forward to hearing how others are navigating this!

    Best regards,
    Jason

    ——————————
    Jason Longan
    Assistant Director, University Center and Event Services
    Austin Peay State University
    Clarksville TN
    (931) 221-6474
    ——————————

  • Cortney Goff

    Member
    January 29, 2025 at 9:25 am

    Hi Jason!

    Unfortunately I don’t have solutions but I do have solidarity — we have the exact same issue, mostly sparking from being a Microsoft campus and Microsoft stepping up their security/wanting everyone to use their own account for security purposes. We have event laptops that can be used in any of our rooms with local accounts and this works fine in most cases, until we host someone from off campus that doesn’t have a Microsoft account. We have worked with our IT department extensively on this and unfortunately haven’t come up with a solution yet, as our Microsoft license has us severely restricted in our options so we can’t get a generic Union account or something of the sort. Hopefully someone has an idea! I’ll pass along info if we end up figuring something out.?

    ——————————
    Cortney Goff
    Assistant Director, Facilities and Operations
    Missouri State University
    Springfield MO
    ——————————
    ——————————————-
    Original Message:
    Sent: 01-28-2025 13:59
    From: Jason Longan
    Subject: University-provided computers available in your meeting spaces?

    Hi everyone,

    Our IT security policies have recently become much more restrictive, and I’m curious how others are managing similar situations.

    Currently, we have a computer in every meeting space and we have a generic login account that allows us to sign into university-owned computers in our ballroom and meeting rooms. This setup has worked well because it enables us to troubleshoot issues proactively and reduces connectivity problems compared to the variety of laptops our students, staff, faculty, and guests often bring.

    I’m wondering-do you have university-provided computers available in your meeting spaces, or do you require everyone to bring their own laptops? If you rely on users bringing their own devices, what challenges have you encountered, and how have you addressed them?

    Looking forward to hearing how others are navigating this!

    Best regards,
    Jason

    ——————————
    Jason Longan
    Assistant Director, University Center and Event Services
    Austin Peay State University
    Clarksville TN
    (931) 221-6474
    ——————————

  • Scott Casanova

    Member
    January 29, 2025 at 10:16 am

    Hi Jason,

     

    Our conference rooms all have installed PCs as well as HDMI ports to connect laptops brought in by individual users.  Students/fac/staff can all sign into those PCs with their campus credentials giving them access to all associated network drives as well as their university onedrive account.  The PCs also have a guest account which allows users to web browse and access MS Office apps.  We tend to recommend the latter when we have multiple presenters to help maintain account security. 

     

    We don’t allow outside organizations to reserve space on campus.  When a campus group brings in a guest speaker they usually have their own laptop or at least their presentation on a flash drive.  Occasionally presentations are shared with the sponsor or our team ahead of time via a google drive or drop box link. 

     

    The biggest challenges we have had operationally is when we have either an issue with the PC itself or the inroom AV.  The former is managed by our divisional IT and the latter

    is managed by our campus wide AV department.  Our team is pretty savvy but we don’t have admin credentials for the PCs or Extron access.

     

    Scott

    Scott Casanova ’99
    (Pronouns: he/him/his)
    Associate Director
    Student Engagement

    T 315.443.4458   F 315.443.4617
    srcasano@syr.edu

    124 Schine Student Center, 200 Waverly Ave., Syracuse, NY 13244
    scps.syr.edu

    Syracuse University

     

    ——————————————-
    Original Message:
    Sent: 1/28/2025 2:00:00 PM
    From: Jason Longan
    Subject: University-provided computers available in your meeting spaces?

    Hi everyone,

    Our IT security policies have recently become much more restrictive, and I’m curious how others are managing similar situations.

    Currently, we have a computer in every meeting space and we have a generic login account that allows us to sign into university-owned computers in our ballroom and meeting rooms. This setup has worked well because it enables us to troubleshoot issues proactively and reduces connectivity problems compared to the variety of laptops our students, staff, faculty, and guests often bring.

    I’m wondering-do you have university-provided computers available in your meeting spaces, or do you require everyone to bring their own laptops? If you rely on users bringing their own devices, what challenges have you encountered, and how have you addressed them?

    Looking forward to hearing how others are navigating this!

    Best regards,
    Jason

    ——————————
    Jason Longan
    Assistant Director, University Center and Event Services
    Austin Peay State University
    Clarksville TN
    (931) 221-6474
    ——————————

  • Geoff Pimlatt

    Leader
    January 29, 2025 at 10:39 am
    Hi Jason,
    Our larger bookable spaces also include hard-wired computers with limited access login accounts for guests. For other spaces, during the reservation process an A/V requirement questionnaire provides an opportunity to request a notebook (which is preconfigured to our wifi network). These are by far the simplest and most reliable means for our guests to connect.
    We have experimented with various BYOD options over the years, from providing a kit with various cables and adapters to plug "any" notebook into an available port, to equipping each room with Mersive Solstice or Airtame devices for over-the-air connections…. None of these have proven fully reliable or trouble-free. We are in the process of renovating our Board Room and will be using the Jabra Panacast 50 system there. It has been effective during our tests, but we are still too early in deployment to say for sure if it prove a great solution.
    I’m happy to chat, or provide a follow up once we have a few months of experience with the Panacast.
    Geoff
    Geoff Pimlatt (He/Him) | Senior Manager, Information Systems
    University Community Centre, Room 340 | London, ON  N6A 3K7
    Facebook | Twitter | Instagram | Website | (519) 661-2111 x 85888 (office)

     

    To enhance the educational experience and quality of life for all undergraduates at Western University.


     

    The USC would like to acknowledge that Western University and our offices are situated in London, Ontario, on the traditional lands of the Attawandaron (Neutral), Anishinabek, Haudenosaunee, and Leni Lenapewak people. This territory also covers lands connected to the London Township Treaty and Sombra Treaty 1796, and the Dish with One Spoon Wampum.

    ——————————————-
    Original Message:
    Sent: 1/28/2025 2:00:00 PM
    From: Jason Longan
    Subject: University-provided computers available in your meeting spaces?

    Hi everyone,

    Our IT security policies have recently become much more restrictive, and I’m curious how others are managing similar situations.

    Currently, we have a computer in every meeting space and we have a generic login account that allows us to sign into university-owned computers in our ballroom and meeting rooms. This setup has worked well because it enables us to troubleshoot issues proactively and reduces connectivity problems compared to the variety of laptops our students, staff, faculty, and guests often bring.

    I’m wondering-do you have university-provided computers available in your meeting spaces, or do you require everyone to bring their own laptops? If you rely on users bringing their own devices, what challenges have you encountered, and how have you addressed them?

    Looking forward to hearing how others are navigating this!

    Best regards,
    Jason

    ——————————
    Jason Longan
    Assistant Director, University Center and Event Services
    Austin Peay State University
    Clarksville TN
    (931) 221-6474
    ——————————

  • Harrison Oliver

    Member
    January 29, 2025 at 11:32 am

    Hello Jason!?

    At Wayne State all of our rooms are set up for BYOD. We have two small conference rooms with Mersive Solstice pods (not our fav) in them and the rest provide an HDMI connection to the in-room monitor or projector(s). This has worked out well for us on the whole, but the issues presented have often been due to faulty adaptors provided by clients. We have adaptors available for checkout from our information desk that we have found to be very robust and reliable while staying low in cost. Other issues that have come up have been client devices that were not in working order and confusion about display settings. My team has a small inventory of 6 loaner laptops that are managed by the University IT department. These laptops are configured in “lab mode” so no login is required and it is unbelievably difficult to do anything other than present a PowerPoint, display documents, and show web content. We rent these out to clients frequently for breakout computers so their presenters can be instructed to bring a flash drive or have the ability to open their presentation in a browser. About twice quarterly we also work with our IT department to borrow a larger fleet of loaners for things like admitted students day and other yield events where there are breakouts in all of our spaces.?

    I will say a challenge of the loaner laptops is that due to their locked down configuration, it is also very difficult to do any troubleshooting in the rare instances that display properties need to be changed. The pros definitely outweigh the cons on this though, because we are always able to “surprise and delight” the client by comping a laptop when theirs isn’t working. These decisions are made case by case and we have empowered our building managers to make the same decisions for improved service.?

    ——————————
    Harrison Oliver
    Operations Supervisor
    Wayne State University
    Detroit MI
    (313) 577-4817
    ——————————
    ——————————————-
    Original Message:
    Sent: 01-28-2025 13:59
    From: Jason Longan
    Subject: University-provided computers available in your meeting spaces?

    Hi everyone,

    Our IT security policies have recently become much more restrictive, and I’m curious how others are managing similar situations.

    Currently, we have a computer in every meeting space and we have a generic login account that allows us to sign into university-owned computers in our ballroom and meeting rooms. This setup has worked well because it enables us to troubleshoot issues proactively and reduces connectivity problems compared to the variety of laptops our students, staff, faculty, and guests often bring.

    I’m wondering-do you have university-provided computers available in your meeting spaces, or do you require everyone to bring their own laptops? If you rely on users bringing their own devices, what challenges have you encountered, and how have you addressed them?

    Looking forward to hearing how others are navigating this!

    Best regards,
    Jason

    ——————————
    Jason Longan
    Assistant Director, University Center and Event Services
    Austin Peay State University
    Clarksville TN
    (931) 221-6474
    ——————————

  • Jason Longan

    Member
    February 3, 2025 at 11:59 am

    Thank you all very much for all the examples! This is very helpful.

    Thanks,
    Jason

    ——————————
    Jason Longan
    Assistant Director, University Center and Event Services
    Austin Peay State University
    Clarksville TN
    (931) 221-6474
    ——————————
    ——————————————-
    Original Message:
    Sent: 01-28-2025 13:59
    From: Jason Longan
    Subject: University-provided computers available in your meeting spaces?

    Hi everyone,

    Our IT security policies have recently become much more restrictive, and I’m curious how others are managing similar situations.

    Currently, we have a computer in every meeting space and we have a generic login account that allows us to sign into university-owned computers in our ballroom and meeting rooms. This setup has worked well because it enables us to troubleshoot issues proactively and reduces connectivity problems compared to the variety of laptops our students, staff, faculty, and guests often bring.

    I’m wondering-do you have university-provided computers available in your meeting spaces, or do you require everyone to bring their own laptops? If you rely on users bringing their own devices, what challenges have you encountered, and how have you addressed them?

    Looking forward to hearing how others are navigating this!

    Best regards,
    Jason

    ——————————
    Jason Longan
    Assistant Director, University Center and Event Services
    Austin Peay State University
    Clarksville TN
    (931) 221-6474
    ——————————

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