[Scott Garrison]

We do not do any invoicing through EMS.? We did rename billing reference to “Account Code” and we do require it to be entered when the customer requests certain service categories.? Those service departments are then provided that account code when they receive a service order or if they check their dashboard they can see it.? Some departments use a separate invoicing system and others simply use the account code when tracking the labor hours of their staff. Hope this is helpful.

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Scott Garrison
Facilities Reservations Manager
Salisbury University
sagarrison@salisbury.edu
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Original Message:
Sent: 06-14-2022 09:38
From: Ben McCardell
Subject: EMS Billing Reference

Hi All!
I’m wondering how other people use Billing Reference(s) in EMS. It’s not something we’ve ever used before and I’m curious what its function actually is. Accruent’s online documentation isn’t particularly helpful in specifying what it’s used for, only how to set it up. 

Thanks for your feedback!

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Ben McCardell
Director of the Office of Reservations and Special Events
Rutgers University Newark
Newark NJ
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[Eric Johnson]

Hello Ben,
We have always used the Billing Reference as a place for Cost Centers and Program Accounts and for information on billing splits between accounts.? We do have a few organizations and departments that do split billing to two or more codes, so it is handy to have that information entered in one place.? Our Auxiliary Business Services unit manually enters all the Invoice Information into a campus-wide Billing system that is very complicated and extensively breaks down every cost type and sub-type, so they cannot use EMS or Mazevo as the Billing system.? If your Billings and Payments group handles things separately like ours, you may wish to consult with them on what helps them.?? Hope this is useful in determining how you wish to use it.

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Eric Johnson – Building Supervisor – The Commons and University Centers
University of Texas?Arlington
Arlington, TX * 817-272-2925
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——————————————-
Original Message:
Sent: 06-14-2022 09:38
From: Ben McCardell
Subject: EMS Billing Reference

Hi All!
I’m wondering how other people use Billing Reference(s) in EMS. It’s not something we’ve ever used before and I’m curious what its function actually is. Accruent’s online documentation isn’t particularly helpful in specifying what it’s used for, only how to set it up. 

Thanks for your feedback!

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Ben McCardell
Director of the Office of Reservations and Special Events
Rutgers University Newark
Newark NJ
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