[Cortney Goff]

Hi!!

Our events office has an assistant director and two event coordinators, one handling departments/offices (faculty and staff) and one handling student organizations. Both assist on larger/off-campus group events as needed also. This has been a pretty new venture as we’ve had two coordinators for a long time but just recently switched to this organization and it seems to make things a lot easier on the clients as they get used to working with the same person! I am not part of their office but work with them 99% of the time, so if you have more specific questions, I’m happy to ask if you want to email questions to me 🙂 Hope this helps!

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Cortney Denbow-Goff
Assistant Director, Facilities and Operations
Missouri State University
Springfield MO
(417) 836-4218
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Original Message:
Sent: 10-25-2023 11:33
From: Katheryn Paynter
Subject: Staffing Structure

Good morning everyone! 

I am hoping that folks can share with me how they have their Events offices structured. Currently we have 1 Assistant Director (me) and 1 Events Coordinator and I am working through trying to figure out what would be the best way to divvy up reservation responsibilities if we added an additional coordinator to our team. 

I appreciate your assistance!

Kat 

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Kat Paynter
Assistant Director, University Center
Texas A&M University-Corpus Christi
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[Alisha Campbell]

A couple of years ago, the Universities of Wisconsin system went through a Total Title and Compensation review where they attempted to slot people into titles with duties across all campuses. Some positions worked while others didn’t. This is what we currently have, specific to the events “office”. This doesn’t include the actual set-up/production/AV side which is primarily student labor and is not done by custodial.

1.?????? Event Manager (working title is Assistant Director for Event Services)

a.?????? Approves large space requests

b.?????? Planner for certain higher-profile events

2.?????? Event Coordinator (working title is Reservations Coordinator)

a.?????? Supervises student staff (reservationists, event assistants, student planners, event hosts, and their student lead)

?????????????????????????????????????????????????????????????? i.????? Student Event Planners mainly focus on recurring programs (senate meetings, Lyrical Sanctuary (slam poetry), workouts/dance practices, and occasionally get something larger/more complicated and/or work with a full-time planner on larger programs)

???????????????????????????????????????????????????????????? ii.????? Any front desk staff can work with meeting rooms, tabling, and other “standard” reservations

b.?????? Scheduling Software System Administrator (we currently use EMS; catering, housing, and other units also use it for various purposes so this person works closely with contacts in those areas for updates and trainings)

c.?????? Planner for various groups including student org, campus, and external

3.?????? Event Coordinator (working title is Guest Services and Information Coordinator)

a.?????? Supervises student staff (information center reps and their student lead)

b.?????? Ticketing Coordinator (we currently use Audience View as a campus; in-person/printed tickets are almost non-existent)

c.?????? Planner for various groups including student org, campus, and external (primary focus is recruitment and orientation programs; secondary is sociocultural and/or anything in the Concourse which is adjacent to the Information Center desk)

4.?????? Event Coordinator

a.?????? New person starts soon. We haven’t been at three coordinators for 10 months

b.?????? We haven’t discussed how to divvy up the workload. The person who left did a hodgepodge of events, but was the planner for all career fairs, blood drives, recruitment/orientation programs.

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Alisha Campbell
Assistant Director for Event Services
University of Wisconsin Milwaukee
Milwaukee WI
(414) 251-5635
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Original Message:
Sent: 10-25-2023 11:33
From: Katheryn Paynter
Subject: Staffing Structure

Good morning everyone! 

I am hoping that folks can share with me how they have their Events offices structured. Currently we have 1 Assistant Director (me) and 1 Events Coordinator and I am working through trying to figure out what would be the best way to divvy up reservation responsibilities if we added an additional coordinator to our team. 

I appreciate your assistance!

Kat 

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Kat Paynter
Assistant Director, University Center
Texas A&M University-Corpus Christi
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