[Dave Timmann]

No experience here, we use EMS.

[Brad Hill]

Massiel – I have been looking at that program as well and would like more information, including cost. Is it a pretty large price tag like reservation systems, or is it a reasonable cost like Social Tables?

[choward2]

It’s extremely useful from an Operations perspective – it allows us to easily create tasks for our student staff to complete (and schedule when it needs to be completed), with up to date details on the setups and diagrams able to be attached, it’s been very effective. We also have made significant use of its Notes feature to be able to document last minute changes in resources, damage to resources/spaces, and issues/policy violations with events so that it’s easier to follow up on those after the fact.

We use it in conjunction with 25Live, although I’ve also seen it work well with EMS at a previous institution. We use one general account for the student staff plus another for Pro staff (with another couple reserved for AV), but with smaller staffs, it may make sense to have each staff member have an account. Our student staff team is close to 100, so it didn’t make fiscal sense to individualize it, so we just stuck with the base model of 5 accounts for a bit over $2k a year if I remember correctly (don’t remember if the last payment was for just the one year or if it was for 2 years).